Why is tax being charged?

Dear {{customer.first_name}},

Thank you for contacting One Kings Lane Customer Care.

While many online retailers charge tax only in states for which they have a physical presence, the sales tax laws are much more complex than that. In the case of One Kings Lane, we are doing more than just making sales and shipping products into states via common carriers. For example, we offer white-glove delivery services therefore we are considered to have a physical presence in many states.

In addition, our parent company, Bed Bath & Beyond, has physical stores in every state, and some states would find that those stores create a presence for One Kings Lane.

We hope this answers your question. Should you have any additional concerns, feel free to respond directly to this email.

Kind Regards,

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