I hope you are having a wonderful day. I wanted to followup with you on your order #OKKxxxxxxx.
Our records indicate that this order was shipped on DATE via FedEx tracking #xxxxxxxxx and was delivered DATE. The refund process has been initiated and once the process is complete, you will receive an email with the financial transaction information.
We thank you for your patience in this process.
We truly appreciate your business and strive to offer the best customer experience possible. Should you require any further assistance, please do not hesitate to contact us at by replying to this email.