Once you receive a shipping notification email, a shipping company representative will call you within two to three weeks to schedule a delivery time.
Your actual delivery date should fall within the estimated arrival date range for your item(s). Check your estimated arrival date by visiting the Orders section in My Account.
Once on the Orders tab in My Account, click on the order number and you will see the estimated arrival date for each item in your order. If you do not know your order number, you can locate it by looking at your order confirmation email.
If the stated estimated arrival date for your item has passed, please Contact Us.
Click on your order number to view the status for each item in your order.