Customer Care

  • Resolving a Case - Customer Non-Responsive

    Hi {{customer.first_name}}, I just wanted to reach out since I haven’t heard back from you. I will be marking our conversation ({{case.id}}) as resolved since I have to move onto another customer. If at any point, you need to pick the conversation back up, please reply directly to this email and... Click Here to Read Full Answer

  • Customer Compliment

    Dear {{customer.first_name}}, Thank you for your kind words as we strive for a positive experience with One Kings Lane. Should need assistance in the future, please feel free to respond directly to this email and I am pleased to help. Thank you again for your support of One Kings Lane,




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