Returns & Replacements

  • Time Frame Email

    <!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--> Dear {{customer.first_name}}, Thank you for contacting One Kings Lane Customer Care. I would like to confirm a return request for the ITEM_NAME from order ORDER_NUMBER has been initiated. A specialist who works more closel... Click Here to Read Full Answer

  • Return Initiated (OHL, CTT or ECG)

    Dear {{customer.first_name}}, Thank you for contacting One Kings Lane Customer Care. I would like to confirm a return for the ITEM_NAME from order ORDER_NUMBER has been initiated. I appreciate your patience in advance, as your refund will not be fully processed until the package is received by the... Click Here to Read Full Answer

  • Return Initiated - Vendor Fulfilled

    Dear {{customer.first_name}}, Thank you for contacting One Kings Lane Customer Care. I would like to confirm a return for the ITEM_NAME from order ORDER_NUMBER has been initiated. I appreciate your patience in advance, as your refund will not be fully processed until the package is received by the... Click Here to Read Full Answer




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