Returns

  • Return Policy

    Keep what you love. Send back what you don’t. We're now accepting returns on any purchase that isn't what you expected. (Some exclusions apply. See “How do I know if an item is returnable?” below.) Simply send it back in an unused and resaleable condition within 14 days of when it was delivered to ... Click Here to Read Full Answer

  • Return Shipping Fees

    White-glove items For items shipped via white-glove delivery that are eligible for return, the return shipping fee will be a flat $200 fee per shipment. FedEx items For items shipped via FedEx that are eligible for return, the return shipping fee will be a flat $8.50 fee per shipment. If you are... Click Here to Read Full Answer

  • Final Sale & Clearance Items

    Items marked Final Sale are not eligible for return. However, our customers' satisfaction is our highest priority and if there is a problem with a final sale item you purchased, please contact Customer Care by email at customercare@onekingslane.com or by phone on 855-SHOP-OKL (746-7655) toll free. ... Click Here to Read Full Answer




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